Troubleshooting

Type what you see, or the words of the error message. Or pick the area where the problem is.

People often look for

• Problems signing in
• Problems uploading
• Problems playing video
• Problems with annotations
• Problems with the library
• Problems with transcription
• Problems with tagging
• Problems in a workspace
• Problems exporting
• Problems working together
• Problems importing
• Browsers and devices

Do you see an error message?

• All error messages