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Draft. The steps on this page are not yet checked on the live app.

Error messages W to Z ​

Messages that start with the letters W to Z. The last entry covers messages that come from inside the code. The full list is in All error messages.

Warning: Could not upload to cloud storage ​

The whole message names the file, such as Warning: Could not upload "clip1.mp4" to cloud storage. The video will only be available in this browser session.

When you see it: in the GRAPE import window, while videos go to the server.

What it means: the video stayed in your browser. It is not on the server.

What to do: keep the tab open. Then upload that video yourself.

Workspace not found ​

When you see it: when you open a workspace from a link.

What it means: the workspace is gone, or another person made it.

What to do: go to the workspace list for the project. Make a new one if you need it.

You cannot remove your own admin access. ​

When you see it: on the admin Users page, when an admin changes their own role.

What it means: GRAPE MARS stops you from removing your own access.

What to do: ask a second admin to change your role.

Something went wrong on the server ​

When you see it: rarely, and not during normal work.

What it means: the app sent a request that the server could not read, or the server hit a bug. These messages name fields inside the code, so they will not help you.

What to do: reload the page. Do the same steps again. Contact support if it fails twice.

Messages in this group: Internal server error, Not found, Filename required, Type ID required, Library JSON is required, No fields to update, videoId required, project_id is required, orderedIds array required, segments array required, workspace_json is required, annotations array required, Invalid request: annotations array required, type_id, start_time, and end_time required, userId or email is required, section and content are required, modelId, videoId, and frames are required, modelId, videoId and classifications are required, Invalid provider, Invalid role, Invalid outcome, Invalid key, Screenshot not found, Failed to get debug info.

GRAPE MARS · Universitat Jaume I · Contact support